For US addresses, we offer standard USPS shipping of 5-7 business days. We do not ship on weekends. We do not insure merchandise unless specified by purchaser at time of purchase. Shelley Moon Designs is not responsible if package is lost in transit. If package is not delivered, please contact your local USPS.
Our happiness with your jewelry is extremely important to Shelley. We strive to offer excellent customer service and a positive shopping experience in our shop. We do not offer refunds or exchanges due to hygienic reasons. If you have a problem with your order, please contact me within 5 business days to resolve.